Frequently Asked Questions
Our aim is to ensure your stay at The Boathouse exceeds your expectations and we understand you might have some questions before you book.
Here are some of the most frequently asked questions which may be of assistance in planning. If you have any other questions, please do not hesitate to give us a call.
How many guests does The Boathouse accommodate? The Boathouse accommodates two adults (king-size bed).
Do you accept guests under 18 years of age? No, The Boathouse is for adults only.
Can I pay on arrival? Yes, if this is your preference please call 0455 908 008 to make a no-deposit reservation. Please note we do allow full refund up to 1 day prior to arrival.
What is your cancellation policy? Full refund up to 1 day prior to arrival, re-scheduling available also (subject to availability).
Does The Boathouse have direct access to the river foreshore? Yes, a short stroll through our garden will have you there in no time at all.
Are there shops and restaurants nearby?
Yes, there are many options for you to enjoy during your stay, and nearly all are within easy walking distance from The Boathouse. We list some of our favourites here.
Can you help arrange a special celebration?
Yes, we are more than happy to help accommodate special requests. A phone call or message is all it'll take.
Do you have good reading lights? Yes, each side of the bed has a good reading light.
Do you have stairs?
Yes, The Boathouse is a double storey home so there are stairs to access the living area, kitchen and balcony. There is a sturdy hand-rail.
Do you allow pets? Sorry, pets are not allowed.
Do you have on-site parking space for a boat? Yes, we have secure parking for your boat.
And storage space for surfboards and bikes? Yes, we do (we also provide two bikes free of charge).